FAQ - Questions and Answers from A to Z
What? How? Where? Are you looking for further information about your reservation or stay that you haven't yet been able to find on our website?
Then you may find our short FAQ (Frequently Asked Questions) section useful.
If you have other questions that are not answered here, then please feel free to contact us at any time: by telephone on 0049 89 230380, by e-mail to info@carat-hotel-muenchen.de or via contact form.
Find, what you are looking for:
Getting here
The carathotel München can be reached from the Sendlinger Tor underground station which has direct connections to Munich Airport, the main railway station, Marienplatz, the New Munich Trade Fair Centre, the International Congress Centre Munich, the MOC Centre and all the most popular sightseeing attractions.
For information, here are some journey times:
- Main railway station: 2 min.
- Marienplatz: 2 min.
- Olympic centre: 13 min.
- New Exhibition Centre / ICM: 18 min.
- The Allianz Arena: 18 min.
- Airport: 45 min.
Check-In & Check-Out
Your room is available to move into from 2 pm. If you plan to arrive earlier, we will be pleased to store your luggage for you.
Rooms must be vacated by 12 noon on your day of departure so that we can prepare them for our next guests.
Breakfast
Our breakfast buffet is served from Monday till Saturday from 06.30am until 10.30am, Sunday and holy days from 07:00am until 11:00am.
Internet, W-LAN
The Hotel disposes of WIFI free of charge. Access information can be obtained from reception.
Children
Baby's cots can be provided for EUR 10,-. Camp beds can be obtained for a supplement of EUR 30 per night.
Credit cards
We accept the following credit cards:
- MasterCard / EuroCard
- American Express
- Visa
- DinersClub
Services
- 24h reception
- Hotel bar and terrace
- Apartment building with 48 units including kitchen
- free daily newspapers in 5 languages
- round the clock coffee / mineral water for free taking at the reception
Check Availability
caratbeds & caratbreakfast
Our beds are a reason to enjoy a lie in, whilst our breakfast gives you a reason to get up!
It is very important to us that our guests get a good night’s sleep. Experience our 5-star bed:
Make sure that your day gets off to a perfect start with our 5-star breakfast:
Food intolerances and travel - no problem! Lactose-free and gluten-free products are, of course, available as part of our 5-star breakfast buffet. >> more
Tips & highlights
Day Room - Hotel Room for a day
All night party in Munich? Need a nap? Check our day room offer: Check-in from 9 am, check-out till 6 pm, EUR 69,- per room.
For travel agencies
Our GDS Codes for your reservation:
- SABRE: WV 71867
- APOLLO/GALILEO: WV 19528
- WORLDSPAN: WV CARAT
- AMADEUS: WV MUCCAR